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Appointments

Appointments

How to make an appointment             

Please telephone our reception in your usual branch.  Our receptionists will ask a few details about your ailment.  This information will help you to be able to consult with the most appropriate clinician, which may not always be a GP.  You do not have to give the reason for your call, but by not doing so, may cause a delay in your treatment. 

The admin staff will ask questions in order to ensure they book patients with the correct clinician, which may not always be a GP. You do not have to give this information, but it will help you and other patients to be seen more quickly and to get the right care when you need it. Your first contact will then be a triage phone call with a clinician. 

GPs & Advanced Nurse Practitioners 

We offer both same day and limited advance booked appointments. If a patient wishes to see a specific GP, they may have to wait longer.

Children under 16 with an acute condition will be seen the same day.

Any patients clinically triaged as requiring urgent assessment will be offered a same day consultation (which may be face to face or by telephone)

In addition to that, our Advanced Nurse practitioners, who are trained to degree level in acute care can treat and prescribe for a range of conditions. 

Home Visits

Home visits can be arranged when a patient is too ill to attend surgery. Please provide reception with details and a contact phone number when requesting. Please ring preferably before midday.    

Practice Nurses

  • Diabetes - Please ring to book and ensure you have blood tests before the appointment 
  • Contraception, HRT and depo injections - please book at least two weeks before any medication runs out
  • Dressings & Suture Removals - some appointments can be complex so we strongly recommend booking in advance
  • Travel & Seasonal vaccinations are administered by the practice nurses
    • Most travel vaccinations are free on the NHS, but a few are private, and reception will advise patients of the fee. 
    • Shingles for those aged 70 - under 80. 
    • Flu
    • Pneumonia for those in risk groups (similar to flu)
    • Pertussis for pregnant patients  

Health Care Assistants

  • Routine blood tests & blood pressure checks
  • B12
  • ECGs 
  • INR monitoring 

 

Or you can e-mail reception and request a non-urgent appointment "Reception1.W94032@wales.nhs.uk "